Next Previous Testimonials
First met ralph and his team a year ago when they fitted a new boiler for me. They Had to replace a 30+ year old boiler which ment quite a lot of configuration, not just in pipe work but also with electrics and brickwork. Was impressed with Ralph and his team in the way they went about their work, very tidy and knowledgeable and taking time to answer any queries i had. Also used them for my first service. Would definitely recommend Ralph and his team. Brian Harries. Hayes. West london.Brian Harries, Jan 17, 2019
Ralph installed a new gas central heating system for us a few years back and we were pleased with the quality of his work. We called him back when we needed a boiler replaced in another house. Ralph turns up on time and answer calls promptly. You can rely on him to do a professional job.Sue Pritchard, Mar 7, 2019
I first used Ralph last year when he inspected one of my rental properties, the central heating had to be flushed due to blockages, Ralph completed the work in a good and timely manner and my Tenant did nothing but sing his praises. Two weeks ago the Boiler started leaking in my other rental property, Ralph arrived very quickly to check the problem out, gave very good and helpful advice / guidance, resulting in fitting a completely new boiler which he also moved to a more suitable site, again his workmanship was great and my other Tenant too was very impressed, If you need a Plumber then Ralph is your man đź‘ŤJayne Chambers, Apr 6, 2019
Ralph was excellent. Not only that he fixed the problem but he also provided us with short and long term advice on the maintenance of our heating system. Having had a few DIY people around, I am very happy that we found Ralph who is a subject matter expert. If we ever have any problems we would definitely call him again. DinisDinis Fuas, May 8, 2019
We have dealt with Ralph as one of our main contractors for many years now. Over the years Ralph has always been on hand to assist our customers and also helped members of the team out wherever he can. We have always found WestGas to be reliable, honest and hardworking. The charges are always for the work required and we have never had any negative feedback regarding their work. Would highly recommendRoss, May22, 2019
Ralph was quick to respond to us and quick to put in a new boiler. Very professional and easy to deal with. It was a seamless process from start to finish.Fionn, May30, 2019
Ralph was very helpful with advice. Did a great professional job fitting new boiler. Really good job, very professional, and left everything very clean and tidy. Would recommend to anyone needing gas or boiler workIan, Dec14, 2018
Ralph was great changed leaking Radiator and flushed system got all radiators up and running. Would have no hesitation in recommendingKevin, Nov 15, 2018
Ralph came and sorted out my faulty heating system on very short notice. He was polite, professional and friendly. He kept me informed throughout the entire process about what had gone wrong, what he needed to do to fix it and what would need to be looked at in the future. His quote was accurate and fair and overall I was really happy and impressed with his services. Should I have any heating, plumbing or gas issues in the future I would not hesitate to call him again and am more than happy to recommend him to others.Lulubug, Nov 8, 2018
A man who answers the phone, does what he says he is going to do and turns up when he says he is going to turn up. On top of that does a good job too. He solved an issue for my 80 year old dad within 4 hours on a very cold day, when he would have been left without heating!!K Tomlin, Oct 30, 2018
Ralph Watson from West gas service was highly recommended so I called him out to check a gas leak, I found him very proffesional, friendly and so helpful. Would definitely recommend to anyone.Denise, Sept 1, 2018
Ralph and his team were great. They were quick at responding and worked around our diaries to find a slot to fully replace our boiler. The service was top quality and the team were polite, friendly and clean! Would definitely recommend.Chris, March 28, 2018
westgasservices, can’t praise Company high enough!!! Well done Ralf! Can’t praise Ralph high enough. Our Boiler went down Monday night and he was at our door at 8.00am the following morning! Serviced and fixed by 11.00am. Couldn’t have asked for a better reliable and honest job. Ralph is friendly safe and reliable, explains the faults and what needs repairing and only repairs the essential and makes it cost effective and competitive prices. Would not think about going anywhere again customer for life.Caron and Scrappy, Feb 10, 2020
Happy to recommend Ralf Ralf has installed a new hot water cistern and fitted a new central heating boiler for us. He was prompt, efficient and thoroughly helpful throughout both jobs, and we are delighted with the outcome. We shall not hesitate to call on him for any future heating / plumbing requirements.Geoff, Jan 25, 2020
Happy to recommend Ralf Ralf has installed a new hot water cistern and fitted a new central heating boiler for us. He was prompt, efficient and thoroughly helpful throughout both jobs, and we are delighted with the outcome. We shall not hesitate to call on him for any future heating / plumbing requirements.Alan Burke, Jan 16, 2020
Happy to recommend Ralf Ralf has installed a new hot water cistern and fitted a new central heating boiler for us. He was prompt, efficient and thoroughly helpful throughout both jobs, and we are delighted with the outcome. We shall not hesitate to call on him for any future heating / plumbing requirements.Karen Riley, Jan 10, 2020
Excellent plumber! Definitely suggested to future customers... Mr Watson (Ralph) is a great plumber. I called him for a gas certificate for the property I was about to buy and unfortunately the Gas Certificate failed. He took the time to properly explain to me the reasons of failure and search for a solution that wasn’t too costly for me. The communication took place mainly via WhatsApp and it has been real fluid. Today we met at the property that I finally bought, he spent almost 2 hours to check and explain everything to me everything while looking for fixing the problem by using the existing components instead of straightforward use to new one. At the end the boiler simply proven to be slightly wrongly installed so he charged me only the usual Gas Certificate rate rather than the initially agreed 3 times more expensive service… What else… great great plumber that I’ll definitely use in the future and can suggest to future customers!Cristian Argentin, Jan 10, 2020
Mr Watson (Ralph) exceptional plumber Mr Watson (Ralph) recently fitted a Vaillant boiler for me, he also fitted all the required elements to a Wetroom for my disabled Father in law which included a sink, low level toilet, electric and a thermostatIc shower, Towel radiator and the drainage gully for the wet room, He also connected and installed the pipe work for my exterior soak away, he undertook all the plumbing in my new kitchen extension (sink, washing machine, dishwasher, radiators etc) he also replaced the radiators in my living room, As you can see he basically undertook all my plumbing requirements, Ralph’s workmanship and professionalism was exceptional, I did my homework before choosing him and I admit I was sceptical at 1st because all the feedback from previous clientele seemed to be too good to be true but I have to admit they were right, I could tell that he knew his craft as soon as I spoke to him and didn’t hesitate in hiring him, In a nutshell He was very knowledgeable, experienced, courteous, his workmanship was top class and he actually turned up when he said he would (very unusual for a tradesman) I can’t recommend him highly enough Marks out of 10? I would have to give him 11 ! Very contented customers Ann/RickyAnn, Jan 9, 2020
Excellent work, highly recommended! Highly recommended! Ralph was prompt in responding to our call when a pipe burst in our bathroom. We found him friendly and helpful - he took the time to show us why it happened and fixed it so the pipe work was in a better configuration than it was originally. He was also very efficient. We are very pleased with his work. If you need a good plumber - he is the man to go to!Angela, Jan 3, 2020
Ralph was quick to respond to us and… Ralph was quick to respond to us and quick to put in a new boiler. Very professional and easy to deal with. It was a seamless process from start to finish.Fionn, May 30, 2019
Honest, Reliable and Fair We have dealt with Ralph as one of our main contractors for many years now. Over the years Ralph has always been on hand to assist our customers and also helped members of the team out wherever he can. We have always found WestGas to be reliable, honest and hardworking. The charges are always for the work required and we have never had any negative feedback regarding their work. Would highly recommendRoss, May 22, 2019
Brilliant and honest service Ralph was excellent. Not only that he fixed the problem but he also provided us with short and long term advice on the maintenance of our heating system. Having had a few DIY people around, I am very happy that we found Ralph who is a subject matter expert. If we ever have any problems we would definitely call him again. DinisDinis Fuas, May 18, 2019
Excellent Plumber, Professional efficient and punctual I first used Ralph last year when he inspected one of my rental properties, the central heating had to be flushed due to blockages, Ralph completed the work in a good and timely manner and my Tenant did nothing but sing his praises. Two weeks ago the Boiler started leaking in my other rental property, Ralph arrived very quickly to check the problem out, gave very good and helpful advice / guidance, resulting in fitting a completely new boiler which he also moved to a more suitable site, again his workmanship was great and my other Tenant too was very impressed, If you need a Plumber then Ralph is your man đź‘ŤJayne Chambers, Apr 6, 2019
Great service I was lucky enough to have a great recommendation from Ritchie, who put me in touch with Ralph. Ralph has replaced the boiler and renewed all pipe work in our property. Ralph has also helped mend and fix minor problems, quickly and effectively. Including issuing gas safe certificates. Would recommend highlyRuth September 2021
Reccomend every time Ralph and Shaun from West Gas Service delivered an excellent and efficient service when replacing my boiler and radiators. They managed to do everything within a day and a half to an extremely high quality. I couldn't recommend this company highly enough. Thank youGraham December 2020
West Gas Service I would highly recommend West Gas Service. Ralph & Shane replaced our boiler at short notice, they were punctual, helpful, efficient, tidy & pleasant to have around.Emma November 2020
Amazing service from Ralph Amazing service from Ralph. Came out immediately on a Saturday evening to make our boiler safe due to an accident that had happened in our home. Following day came back replaced broken parts so we had Hot water & heating again. Highly recommend Ralph, very professional and excellent service.Sarah November 2020
Two thumbs up for West Gas Service The West Gas Service engineer, Ralph, delivered an excellent and efficient service when fixing my heating system. Despite there being some very strange issues with the heating controls, Ralph patiently and thoroughly reviewed the problem and found the underlying gremlins in the system, which he promptly fixed. Two thumbs up and would highly recommend.Tim November 2020
Two thumbs up for West Gas Service The West Gas Service engineer, Ralph, delivered an excellent and efficient service when fixing my heating system. Despite there being some very strange issues with the heating controls, Ralph patiently and thoroughly reviewed the problem and found the underlying gremlins in the system, which he promptly fixed. Two thumbs up and would highly recommend.Nick October 2020
Ralph provides a first class service. Ralph did an excellent job at replacing my boiler. He is a hard working and helpful man who I would highly recommend. His customer service is top notch. I will definitely be using him again in the future.Emma September 2020